Health Business Mama Coaching
Effective date: 27th February 2023
Coaching with Dr Ali Young Agreement
The following definitions apply to this Agreement:
Agreement means the agreement between the Client and Dr Ali Young for 1:1 Coaching under and in accordance with these Terms and Conditions.
Agreement Date means the date you execute this Agreement.
Client, you, your means the party purchasing the Coaching package as identified on the Purchase Order
Details means the Agreement Details to which these Terms and Conditions are attached.
Fee means the fees for the Coaching Package, as stipulated in the Purchase Order.
Terms and Conditions means these terms and conditions. Services means the services provided by Dr Ali Young to the Customer.
Dr Ali Young, me, I means Trading Name: INSERT YOUR TRADING NAME HERE ABN HERE:
By accepting these Terms and Conditions, the client agrees to pay the Coaching fees (including GST) for Coaching with Dr Ali Young using the payment method selected on the Purchase Order.
The client accepts that she is required to pay the full amount of the Coaching Package fees even if she does not complete all sessions.
The duration of 1:1 Coaching with Dr Ali Young is stated on the website page.
The coaching package commencement is the date in which the package is purchased unless otherwise mutually agreed upon in writing.
Coaching enrolment is complete when the client has been issued a username and password for the online Coaching Resource Site.
Coaching duration is effective from the date in which the coaching package was purchased.
Access to your secure online Coaching Resource Site has no expiry.
Special offer coupon codes cannot be added to an enrolment retrospectively and must be added at the time of purchase.
Coaching fees are non-transferable to any one else.
Coaching Materials and Access
Coaching Materials are supplied in an online environment (via the Coaching Resources Site), unless otherwise stated and are available for viewing online. They may be downloaded or printed only for you, the client, only.
All coaching resources of Dr Ali Young including copyright and all other such intellectual property rights contained therein, remain the property of Dr Ali Young. You may not reproduce any part of the coaching resources without the prior written consent of Dr Ali Young.
Coaching resources comprise of written materials, web presentations, videos (where specified) and other learning resources. The Coaching Resources Site may occasionally be unavailable during scheduled maintenance. In the event that your site becomes unavailable, coaching materials will be provided by another mode of delivery.
Course Withdrawal and Refunds
Dr Ali Young complies with Australian Consumer Law in regard to refunds. We are not required to provide a refund if you change your mind about completing your 1:1 Coaching services with Dr Ali Young.
Should you be faced with extenuating circumstances a 50% refund may be permitted if your package is cancelled within 7 days of payment.
No refund will be provided after 7 days of the coaching purchase.
This decision of assessing the extenuating circumstances rests with the Director and shall be assessed on a case-by-case situation.
Your session will be deemed complete in the event you;
(i) do not provide a minimum of 24 hours notice for rescheduling your session
(ii) do not attend your schedule session
We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you:
to the extent specifically required by law; or
for the purposes of this agreement (including disclosing information in connection with any query or claim)
information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.
Upon purchase of coaching, you will be subscribed to our mailing list and will receive our weekly newsletter.
Dr Ali Young Code of Practice
Dr Ali Young agrees to provide:
- A tax invoice upon completion of the purchase order.
- Login details to access the online Coaching Resource Site.
- A pre-session evaluation form 48 hours prior to your session.
- Coaching session resources, notes and session recordings within 24 hours of the completion of your session.
Dr Ali Young operates with the highest level of professionalism, confidentiality and guidance to ensure you get results. She is committed to always being on time and ensuring you are her sole focus during your coaching session/s.
You acknowledge and agree that your results are solely your responsibility.
You acknowledge and agree that you are responsible for;
- Booking your sessions via the calendar link provided by Dr Ali Young
- Completing the pre session evaluation form a minimum of 12 hours prior to your scheduled session
- Providing a minimum of 24 hours notice in the event you need to reschedule your session
- Completing tasks outside of your session
- Being self-accountable or requesting additional accountability from Dr Ali Young
- Asking for clarification
- Asking for support
Disclaimer - Business Coaching
(a) You acknowledge and agree that: the content of coaching, including any resource, is intended only to provide a summary and general overview on business. It is not intended to be comprehensive nor does it constitute legal or accounting advice.
(b) You should seek legal, accounting and other professional advice before acting or relying on any of the content provided by Dr Ali Young. Dr Ali Young is not liable for any loss suffered in connection with the use of any information obtained during any coaching sessions or any content or publications provided.
(c) Dr Ali Young makes no warranties or representations about any of the content provided in coaching sessions and excludes, to the fullest extent permitted by law, any liability which may arise as a result of the use of any content or information provided.